Make a duplicate STS on a car

What documents do the traffic police need?

To restore the certificate, the owner of the car provides documents to the traffic police officer. The list is small, but can be supplemented, because... depends on the basis of the appeal. The issuance of a new STS will be refused if even one of them is missing:

  • identification card of the owner of the car (passport);*
  • a statement with a written explanation of the reason and circumstances of the appeal;**
  • PTS;
  • confirmation of ownership of the car;
  • receipt of paid state duty;
  • OSAGO policy

*If the problem is handled by a trusted person, along with a civil passport, the representative will need to present to the MREO inspector a notarized power of attorney confirming the right to perform registration actions instead of the owner of the car (interactions with the traffic police).

**An explanation of the reason for restoring the plastic certificate is necessary. It determines the algorithm for further registration actions.

Reasons and grounds for obtaining a duplicate certificate

The basis for restoring the STS may be:

  • loss;
  • theft;
  • change of surname, name or patronymic of the owner of the car;
  • poor condition/deterioration of plastic.
  • changing of the living place.

In case of theft (before visiting the traffic police), the owner of the car must register the fact of theft with the police. This is grounds for initiating a criminal case. Until its termination (1-3 months), the traffic police will not issue a duplicate STS. Theft as a basis for restoring the certificate is supported by a police certificate. When changing your full name, you must support your application with a marriage/divorce certificate.

Restore STS

Restoration of PTS price

For the restoration of a PTS if lost, the price is 800 rubles. Registration of a new car registration certificate costs 500 rubles. The state duty for the restoration of PTS or STS is paid at the cash desk or terminal of the department. The driver can also pay for it at the Sberbank cash desk, on the Government Services website or through online banking.

Important! When paying for the services of the State Traffic Inspectorate online, you should print out the receipt yourself and save it before visiting the traffic police.

Option 1. Through MREO.

Includes several required steps:

  • First of all, you need to fill out an application for restoration of the STS (duplicate). The form can be downloaded on the state website. Traffic police or by visiting the institution in person. This can be done either by hand, entering the necessary data, or on a computer.
  • Visit the traffic police department. Take a coupon at the terminal, selecting the desired specialist, or get an appointment on a first-come, first-served basis.
  • Provide the MREO inspector with an application and a package of documents for inspection.*
  • Get a new STS.

*Some data requires additional verification. This is reflected in the time that will be spent on the procedure. For example, if the application was submitted by a citizen of another country (not the Russian Federation), then the MREO is obliged to submit a request to the FMS to confirm the accuracy of the information provided.

How to make an appointment at the Moscow State Traffic Safety Inspectorate through State Services?

You can undergo the procedure in the capital's MREO by appointment, without standing in lines. There is no need to visit the branch and print out a coupon at the terminal; you can submit an electronic application on the State Services portal. The service is available to registered users. To make an appointment with the traffic police, you need a verified account - verified by the Migration Service and the Pension Fund of the Russian Federation. User data is checked after creating an account, confirmation is sent by mail, to a Sberbank branch or to a multifunctional center. Verification of passport and SNILS data may take several business days.

Step-by-step instruction:

  1. Authorization, login to your “personal account”
  2. Select a service
  3. Filling out an application
  4. Selecting MREO, date and time of visit
  5. Filing an application
  6. Payment of state duty (you need a bank card or e-wallet)
  7. Printing the completed application and receipt confirming payment of the state fee

When paying the state fee on the website or through the service’s mobile application, the user receives a 30% discount. After registering, a confirmation with a PIN code is received by email or the specified phone number, which the applicant enters in the terminal when visiting the traffic police and becomes in the electronic queue.

Attention! After submitting an application online, the user cannot change the branch address or time of visit. If you cannot receive the service at the chosen branch or at the appointed time, you should cancel the application in your “personal account” and resubmit the application.

Option 2. Using the State Services portal.

This method is suitable for car owners with a verified account. If it is not there, then you will also need to visit the MFC to identify the user. The algorithm for carrying out the procedure is the same as when applying directly to the MREO, with the exception of the long wait (queuing):

  • submitting an application, making an appointment at a convenient (geographically) traffic police department for the desired date and time.
  • payment of state fees (you can print a receipt and pay it at a bank, terminal or by card on the website);
  • visiting the inspection, providing the inspector with documents;
  • receiving a new STS.

If the inspector identifies errors in the application or an incomplete package of documentation, the restoration of the certificate may be refused. The car owner will be forced to go through all stages of the procedure again, including making an appointment and filing an application.

Payment of state duty

The replacement or restoration of documents in the traffic police is paid by the owner of the vehicle. The cost of obtaining a new vehicle registration certificate is 500 rubles. Entering new data into the technical passport costs 350 rubles. If a new title is required, the car owner pays a fee of 800 rubles.

Issuance of STS500 rubles
Changing PTS data350 rubles
Replacing or restoring PTS800 rubles

Important! Obtaining a new technical passport is required if there is no free space left for a new entry, or the condition of the document does not meet the standards.

At the traffic police department, the applicant can pay the fee in two ways:

  • at the register
  • via self-service terminal

Before applying to the MREO, the duty is paid in one of these ways:

  • bank cash desk
  • Internet bank
  • State Services service

When paying the fee online, you must save and print the receipt to submit to the traffic police.

Option 3. Restore the certificate using “Serves-gibdd.ru”

The STS, like the registration certificate, are documents that the driver should always have.
You cannot use the car without even one of them; it is punishable. Therefore, it offers car owners assistance in restoring their registration certificate. We work both in the format of support during the procedure (we will make an appointment for the required date, provide assistance in preparing documents, pay state fees, etc.), and we provide assistance - we represent the interests of the Customer in the traffic police without his participation. Choose the format of the STS restoration service that is convenient for you and in just a few hours, you are guaranteed to become the owner of a new (duplicate) certificate. All you have to do is make changes to the MTPL policy by visiting the office of the insurer.

Is there a fine for the loss of STS?

The vehicle registration certificate contains basic information about the vehicle, owner details, place and date of issue of state license plates. The document must be carried in the car. Motorists are not fined for losing an STS, but driving a vehicle without a license is a violation punishable by fines. It is not recommended to delay contacting the traffic police. To avoid troubles, you should immediately visit the nearest branch to register a new STS and make changes to the PTS.

Cost and terms of restoration of STS

The cost of restoring a document in MREO is more than when obtaining the certificate initially. It consists of the sums of two state fees for the production/issuance of new plastic and making changes to registration data and is paid in one payment.

The recovery time frame for STS varies. The procedure may take 1 hour or may take 30 days.*

*SERVES-GIBDD.RU clients are guaranteed to receive a restored certificate on the day of application within an interval of 40 minutes to 2 hours.

Reasons for failure to restore STS PTS and VU in the traffic police

Certificate of a judge, tax inspectors, bailiff, etc.

Nameplates, metal stickers with a VIN code on the windshield of a car, production of various body parts with a VIN code. Excise taxes on holograms vary in degree of protection. We will produce any holographic protection based on the sample for license certificates, etc.

Excise taxes, holograms, nameplates

The denominations on which cards are issued are always under control; in case of problems with the bank, we resolve the issue as quickly as possible. The card is operational within 45 days from the date of receipt by the customer. The warranty period can be extended by agreement.

27 Apr 2021 uristgd 84

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Reasons for refusal to issue STS

There are several reasons why the traffic police will be forced to refuse to restore the STS:

  • inaccurate information was found in the documents provided;
  • the recycling fee has not been paid when purchasing a new vehicle or there is no mark indicating its payment;
  • the submitted document (or several) turned out to be fake.

These are legal grounds for refusal.

In practice, there have been cases when the refusal was unauthorized:

  • When an MREO employee first demands payment of existing fines for traffic violations;
  • Requirement to present the car for inspection by the traffic police.

The car owner has the right to demand a written refusal indicating the reason, and to appeal this decision in court.

Table and addresses of traffic police departments for restoration and replacement of STS

Addresses for replacing STSTraffic police work schedule for restoration of STSPhone numbers for help
Moscow, st. Verkhnyaya Krasnoselskaya, 15 A 8.00 - 20.00 (Tue) 8.00 - 18.00 (Wed. - Fri.) 8.00 - 17.00 (Sat.) Mon. and all - day off 8
Moscow, Volkhovsky lane, 16/20, building 38.00 - 20.00 (Tue) 8.00 - 18.00 (Wed. - Fri.) 8.00 - 17.00 (Sat.) Mon. and all - day off 8
Moscow, st. Lobnenskaya, 20 8.00 – 20.00 (daily)8
Moscow, st. Vagonoremontnaya, 27 9.00 - 18.00 (Mon. - Thu.) 9.00 - 17.00 (Fri.) Sat. and all - day off 8
Moscow, Poslannikov lane, 208.00 - 20.00 (Tue) 8.00 - 18.00 (Wed. - Fri.) 8.00 - 17.00 (Sat.) Mon. and all - day off 8
Moscow, st. Tvardovskogo, 8, cor. 5 For legal entities 9.00 - 18.00 (Mon. - Thu.) 9.00 - 17.00 (Fri.) Sat. and all — day off For individuals Around the clock (20.00 - 8.00 only through government services) 8(499) 740-14-15
Moscow, Khoroshevskoe highway, 408.00 - 20.00 (Tue) 8.00 - 18.00 (Wed. - Fri.) 8.00 - 17.00 (Sat.) Mon. and all - day off 8(495) 940-11-19
Moscow, st. Yunosti, 3 8.00 - 20.00 (Tue) 8.00 - 18.00 (Wed. - Fri.) 8.00 - 17.00 (Sat.) Mon. and all 9.00 – 18.00 (only through government services) 8
Moscow, Signalny proezd, 98.00 – 20.00 (daily)8
Moscow, Mira Avenue, 207, bldg. 1 8.00 - 17.00 (Tue - Sat) Mon. and all - day off 8
Moscow, st. Pererva, 21 Around the clock8
Moscow, st. Nagatinskaya, 2, building 3 8.00 – 20.00 (daily)8
Moscow, st. Academician Glushko, 13 8.00 – 20.00 (daily)8
Moscow, st. 50th anniversary of October, 6, cor. 1 8.00 – 20.00 (daily)8

"SERVES-GIBDD.RU" - ambulance for the return/restoration of STS

If you have lost your documents and don’t know what to do, you have at least three reasons to entrust the restoration of your STS or registration certificate to the specialists of our service:

  1. Short deadlines. Just a few hours of painstaking work by our specialists can return your lost documents.
  2. Adequate cost of services.
  3. Guaranteed results.

With us, the circumstances of the loss of documents do not matter. We will find the most gentle way to restore them.

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