Everything you need to know if you need to call the traffic police to the scene of an accident

Any accident on the road is in itself an extremely unpleasant occurrence, but the situation can only get worse if the participants in the accident behave incorrectly. The procedure for action in the event of a traffic accident is very important, since the health and even life of its participants, as well as the prospect of receiving payments under insurance policies, may depend on the implementation of certain measures.

Every driver must know what to do after an accident and in what order. Even if the car owner is not the culprit of the accident, he is obliged to act strictly according to a certain procedure in order to avoid increasing his own losses.

Phone numbers to call in case of an accident

If there is a collision between two or more vehicles, several actions must be taken. The first of them is a call to the State Automobile Inspectorate (SAI). Its employees, upon arriving at the scene of the incident, will assess the situation, draw up a protocol recording the main provisions of the accident and make a final decision on further actions. The general number to call is 102.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.

If you still cannot get through to the traffic police officers, you can try using another method - calling the “rescue service” using a single number throughout the country 112. You can get on the line from the number of any operator, and also if the SIM There is no card in the phone. The call will be answered by a call center operator who will ask what happened and connect to the nearest traffic police station.

If a serious road accident occurs and there are victims, it is necessary to call an ambulance to the scene of the accident. Many people remember these numbers from childhood : “01” for the fire service, “02” for the police and “03” for the ambulance. But if you try to dial this two-digit combination from a mobile phone, the system will most likely notify you that the number was dialed incorrectly. Therefore, to call, you need to put a unit in front of the number (101, 102, 103) or use the combination 911.

Table - how to call the traffic police from different operators. (These telephone numbers are the same for calling any police service, including traffic police. The operator will transmit the information to the regional traffic police department, after which the traffic police officer on duty will call back to clarify the situation.)

A single number of the Ministry of Internal Affairs and the State Traffic Safety Inspectorate for all operators is 102.

The telephone numbers given are the same for calling all police services, including traffic police. By typing them, you can contact the operator, who will transfer the data to the regional traffic police service. After this, a traffic police officer will call the caller’s number and clarify the details of what happened. In addition, you can call the city traffic police numbers, because each locality has its own telephone number.

Once all the circumstances have been clarified, the injured parties should contact their insurance company for compensation. The telephone number is indicated in the insurance contract.

How to call the traffic police to the scene of an accident

» Dense car traffic and the desire for a fast pace of life in big cities are the source of a huge number of minor accidents. The ability to file an accident without the traffic police today is more of a necessity, rather than a way to simplify the life of the participants in the incident in order to save their time, and for this you need to know how to call the traffic police in an accident from a mobile phone.

The fact is that a long wait for traffic police officers to register an accident significantly worsens the traffic situation, causing traffic jams. That is why minor accidents - the damage from which does not exceed 50 thousand rubles.

– today drivers register without traffic police officers.

Let's look at all the nuances that you may encounter when registering an accident, in which case you need to call a traffic police officer and when you need the traffic police phone number.

So, in the event of an accident, the damage of which clearly does not exceed 50 tr. Participants in an accident have the right to record the event themselves and this will be enough for the insurance company.

First of all, it is necessary to determine whether the event that occurred fits under the so-called Europrotocol - this is the name of the method of registering an accident without the traffic police. Paragraph 1 of Article 12 of the Law on Compulsory Motor Liability Insurance stipulates that in addition to the expected amount, two more conditions must be met:

1. The accident occurred between no more than two cars. Those. if another car or, for example, a fence is damaged, such an event does not fall under the European protocol. This also includes road accidents in which damage to human health was caused;

Who should you call in case of an accident?

If a minor road accident occurs, it is enough to draw up a European report and then submit a notice to the insurance company without calling law enforcement officials. If the damage is significant, more than two cars were involved in a road accident, or one of the drivers does not have a compulsory motor liability insurance policy, you need to call the traffic police. If there are victims, you will need to call an ambulance. If a fire occurs, you must contact the fire department.

When should you call the traffic police in case of an accident?

Calling the traffic police in the event of a traffic accident is currently not always mandatory. In order to avoid the participation of the traffic police service in post-accident proceedings, several conditions must be met simultaneously:

• there are no injured parties;
• 2 cars were involved in the accident;
• both drivers have a compulsory insurance policy.

Drawing up a European protocol is only possible if two vehicles are involved in the accident. To further receive insurance payments, both participants must have insurance, and the MTPL agreement must not be expired at the time of the incident. When the damage to an innocent driver does not exceed 100,000 rubles, it is permissible to draw up a Europrotocol using a paper form, even if there are disagreements. In case of damages from an accident from 100,000 rubles. up to 400,000 rub. It is permissible to draw up a Europrotocol only if there are no disagreements and using the special application “Accident.Europrotocol”.

If all these factors are present in your situation, you can fill out a Europrotocol (road accident notification form) and contact the insurer with this document within 5 days. Both the culprit and the injured driver must contact the insurance company. The notice must indicate the approximate amount of damage, which is negotiated personally by the drivers of the colliding vehicles.

How to call the traffic police

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1. Traffic police officer on duty in Moscow.
2. Moscow rescue service (calling the traffic police, firefighters, ambulance, etc.).

As you know, European standards are being widely implemented in Russia and it is possible to register an accident without involving traffic police officers.

This practice is called the Europrotocol.

Drivers can now amicably resolve all issues on the spot by identifying the culprit and paying for the damage. To do this, you need to fill out the insert that comes with your MTPL policy.

You can take advantage of this advantage in the following cases:

1. Only two cars were involved in the accident;
2. no one was physically injured as a result of the accident;
3. drivers agree on the culprit;
4. each driver has an MTPL policy or a green card if one of them is a foreigner;
5. the amount of damage does not exceed 250 thousand (400 thousand for Moscow and St. Petersburg).

You need to call a traffic police patrol car in the following cases:

1. 3 or more cars damaged;
2. damage was caused not only to property, but also to the health of the driver or passengers;
3. damage was caused to municipal property - lamp posts, fences, bridge pillars, traffic stops, etc.;
4. one of the drivers is inappropriate - drunk, behaves aggressively, is under the influence of drugs, threatens to use physical force;
5. the damage exceeds the specified amounts;
6. a pedestrian was hit.

In the above cases, all participants in an accident are required to wait for the traffic police.

Step-by-step instructions for action in case of an accident

The first actions of a driver in an accident

The first thing to do is stop the car, turn off the engine and remain calm. At the same step, you need to turn on the alarm.

Government Decree No. 907 of September 6, 2014 states that the roadway must be cleared in order to remove obstacles to the movement of other cars. Failure to comply with this rule will result in a fine. On the other hand, moving the car from the scene of an accident can distort the picture of what happened and prevent the drawing up of a fair diagram of the road accident.

Before moving the car from the scene of the accident, you must:

• call the traffic police officer on duty and find out whether this should be done;
• if he “gave the go-ahead”, do not rush: think about how much this will interfere with drawing up a true picture of the emergency situation;
• if you decide to move the car, take several photos and video reports from the scene of the collision, and enlist the support of witnesses.

Remember! It’s better not to move the car and pay a fine than to do it thoughtlessly and be charged with a criminal offense!

Installation of an emergency sign

To warn drivers of passing cars about an emergency situation on the road and prevent the occurrence of another accident, it is necessary to install a special sign. It should be placed at a distance of 15 m from the vehicle in a populated area and 30 m on the highway. The fine for ignoring this requirement is 1000 rubles.

Providing assistance to victims

1. If passengers were injured during an accident, they must be given first aid. Attention! It is forbidden to take independent measures to provide first aid if you are unable to do this, because such attempts are fraught with complications of the general condition and death!
2. If serious complications occur, hospitalization is required. To do this you need to call 103 . If dialing fails, number 911 or 112 .

3. If the arrival of an ambulance in the near future is impossible, it is permissible to transport the victim to the hospital in a passing vehicle.

Sometimes circumstances are such that a road accident ends in injury and even death. If this happens, you need to wait a long time for an ambulance, and it is impossible to send the wounded to the hospital by passing transport; it is permissible to transport the patient in a car that was involved in the accident. This measure will relieve the driver from responsibility for moving the vehicle from the scene of the accident and hiding from the scene of the accident. An important condition is that you need to provide your name and information about the car at the emergency room, and then return to the scene of the accident.

Calling the traffic police

You need to remain calm when calling the traffic police and provide the person on the other end of the line with detailed information about the scene of the accident. After you called the traffic police and began to wait for the arrival of traffic police officers, you should begin to resolve organizational issues. For example, if you work with an insurance company that has a free one, you can use it.

Waiting for the arrival of traffic police officers

This process can take a long time. Instead of tormenting yourself and being nervous, you should do useful things.

1. Talk to witnesses to the accident and write down their phone numbers. Passengers can act as them.
2. Remember the make, model and license plate number of the vehicle of the second party involved in the accident.
3. Turn off the recorder, remove the memory card from the device and hide it in a safe place: the recording can become valuable evidence in the process of identifying the culprit.
4. Inspect the damage to the car and record it with a camera. Additionally, you can shoot a video to more accurately capture the circumstances of the accident.
5. Inspect the scene of the incident and pay attention to the following details:

• the section of the road where the accident occurred (width, quality, signs, presence of nearby bus stops, buildings, lawns);
• position of the machines, marks from braking, dragging, location of broken parts, fragments, if any;
• the directions in which the vehicles involved in the traffic accident were moving;
• weather conditions at the time of the collision;
• the presence of video cameras on nearby buildings.

1. Inspect the car of the second participant in the accident, paying attention to the following points:

• is there tinting on the windows, headlights, brake lights;
• color of side lights;
• differences in wheel diameter and tire tread;
• is there a child seat;
• damage.

1. Try to communicate with the other participant in the accident and determine whether he is intoxicated. It is not recommended to be rude to each other and sort things out.

Arrival of traffic police officers

When traffic police officers arrive at the scene of the accident, you need to assist them in drawing up a true picture of the accident. Describe as many details as possible that will help in identifying the guilty parties, express your suspicions about the state of alcoholic intoxication of the other driver, if any, provide information about witnesses and anything else that seems significant to you.

After drawing up the accident diagram, you need to carefully study it and confirm the correctness of the entered data. If inaccuracies are found, you need to report them to the traffic police officer and make adjustments. Documents drawn up at the scene of an accident must include detailed information about all participants in the event. That is, it is important to describe their full names, addresses, and telephone numbers.

Following actions

After registering a road accident, each participant must receive a copy of the Protocol. After the traffic police officers leave, you need to pick up the fallen parts of the vehicle and take them with you to present to a representative of the insurance company. Within three working days from the moment of the traffic accident, you must contact the insurance company of the person responsible for the accident, presenting a photocopy of the protocol, resolution (if there are traffic violations), and notification of the accident.

Call the police from your mobile in St. Petersburg

Contents: However, current legislation requires the mandatory presence of traffic police officers in the following cases: All participants in a traffic accident are required to wait for the arrival of traffic police inspectors without leaving the scene of the accident or changing the location of the vehicles.

A car can be removed from the roadway only after an accident has been registered.

How to call the traffic police from a cell phone?

Let us together try to understand these issues in more detail.

You must call the traffic police immediately after an accident. Why do you need to dial the following numbers from your mobile phone:

• 102 – police number.
• 112 is the number of the Ministry of Emergency Situations, where, after hearing the essence of the problem, you will be transferred to the traffic police department.

Using these numbers, you can call traffic police officers from any mobile operator in the Russian Federation. So, you stopped your vehicle, turned on the hazard warning lights, put up a warning triangle and understand that issuing a Europrotocol is not possible.

We recommend reading: Who to call if you have an accident? First of all, we need to take care of people's health. If there are victims, you need to call an ambulance as quickly as possible.

After medical assistance has arrived at the scene, you need to contact law enforcement. For example, traffic police call numbers for Moscow districts:

• 111-14-74 – South,
• 439-35-11 – Western,

What should you not do in case of an accident?

There are a number of actions in the event of an accident that should not be taken, as this can lead to aggravation of the situation.

1. Flee from the scene.
2. Proceed with car repairs without a preliminary inspection by an appraiser.
3. Drink alcoholic beverages after a collision, even in small quantities (at least before a protocol and other important documentation is drawn up).
4. Agree to provide any obligations in writing.
5. Leave the other driver alone with the traffic inspectors.
6. Draw up explanatory letters and give testimony immediately after an accident in case of stress and emotional state.
7. Sign documents that have not been completed, as well as put your “autograph” on blank sheets of paper.

Hotline number and traffic police helpline

When for some reason the above numbers did not help to call inspectors during an accident, you can contact the traffic police hotline. Each of the regional inspections has its own line. The telephone number for your region can be found on the official website of the traffic police (link at the end of the article). You can also call the All-Russian line.

Sometimes there is a need to appeal the actions or inactions of traffic police inspectors in an accident. To do this, you can call the State Traffic Inspectorate helpline at the number. Or call the helpline of your territorial department of internal affairs. It can be found on the websites of the State Traffic Safety Inspectorate or the Ministry of Internal Affairs.

Who should you call in case of an accident if there are victims?

If someone was injured in an accident, the procedure should include providing them with assistance, calling an ambulance, and also a mandatory call to the traffic police. That is, you need to call 103 (or 911), and then contact the traffic police using a number that depends on the operator.

If you can’t get through by phone, you can use the single “rescue service” number 112.

Calling the traffic police to the scene of an accident from a mobile phone in St. Petersburg

Call the traffic police to the scene of the accident from a mobile St. Petersburg accident.

In any city today there are a lot of cars on the roadway, and many of them are driven either by reckless drivers or by inexperienced drivers who can easily “ram” you at an intersection. Therefore, always and everywhere you must remember exactly how to call the traffic police in case of an accident, especially since accidents always happen unexpectedly, and the participants in the incident are sometimes so lost that they forget the mobile number to call the inspector. The difficulty is that the traffic police telephone number in case of an accident is different for each mobile operator, so if you have recently changed, for example, Beeline to MTS, then transfer to “Contacts” not only the numbers of friends, relatives and colleagues, but also all emergency services, especially that there are few of them - you will spend practically no time on this.

Cellular operators provide their subscribers with single call numbers, which can be used to make calls with “zero” on your balance and, of course, for free. If an accident occurs, you must first take the following actions:

1. promptly provide the necessary assistance to the victims.
2. place an emergency sign at a distance of 15 meters behind a car or other vehicle (outside a populated area - 30 meters);
3. turn off the engine;
4. turn on the emergency stop lights;

When should you call your insurance company?

If the incident is recognized as insurable (in accordance with the insurance contract concluded with the insurer), it is necessary to report the incident to the insurance organization. The injured driver has the right to receive payment or proportionate repairs from his insurance company (in the absence of injured parties and each participant has a compulsory motor liability insurance policy). If there are victims, you need to contact the Investigative Committee with which the person responsible for the situation cooperates. To contact the insurer after an accident, you must have the following set of documents with you:

• photocopied version of the ID;
• STS;
• notice;
• a protocol drawn up jointly by participants and traffic police officers;
• copy of OSAGO;
• statement.

You must apply for compensation within three days from the date of the accident.

When should you call an emergency responder in case of an accident?

You should contact him if you need support and advice on further actions, as well as assistance in documenting the circumstances of the accident. An accident commissioner is a qualified specialist who accompanies participants in road accidents. Here is a list of his basic responsibilities:

• a thorough inspection of the scene of the incident;
• calling an ambulance if necessary;
• provision of pre-medical technical and moral support;
• providing assistance in the performance of official duties;
• objective recording of circumstances;
• creating photos and videos;
• interviewing witnesses;
• preliminary assessment of the amount of damage;
• assistance in paperwork;
• calling a tow truck;
• counseling participants in the accident;
• resolving issues related to contacting an insurance company;
• issuing a certificate.

The specialist, having arrived at the scene of the incident, will draw up a European protocol in accordance with the rules, for this each driver will have to pay 1,500 rubles. The accident commissioner can be assigned to an insurance company (in some CASCO policies his services are offered free of charge) or work in a separate private service.

Who should you call if the culprit of an accident fled?

If the guilty party to the accident simply fled the scene of the accident in order to avoid responsibility or due to inattention, he will be punished in accordance with Art. 12.27 of the Code of Administrative Offences. The victim should act in the following order:

• calm down;
• mark the scene of the incident by turning on the emergency signal and installing a special sign;
• It is prohibited to move the car and other elements related to the accident;
• call the traffic police;
• take photos from the scene of the incident, shoot video material for submission to law enforcement agencies;
• find witnesses who will confirm the guilt of the escaped driver.

Nuances

If the insurance company refuses to satisfy all claims after an accident and you have to go to court, the injured person may receive certain “bonuses”:

• reimbursement of expenses incurred for the examination and services of a representative;
• 50% of the fine in your favor for failure to satisfy a claim submitted in pre-trial procedure;
• penalty for late payment amounting to 1% per day of the total amount;
• compensation for loss of value if the car has not reached 5 years of age.