Ingosstrakh OSAGO: buy a policy online (calculator on the official website, hotline 8 800)

Good afternoon, dear reader.

The MTPL insurance policy is a mandatory document that is required when driving a vehicle. And in practice, you can find 2 versions of such a document:

limited insurance that lists all drivers approved to drive.
open insurance that allows any driver to get behind the wheel.

Open insurance is more universal, because it allows you to transfer the car to any person who has a driver’s license of the appropriate category. However, in practice, most car owners buy insurance with restrictions, because it's simply cheaper.

At the same time, a car owner whose insurance is issued with restrictions may be faced with the need to add another driver to the MTPL . For example, a father wants to add his son, who just got his driver's license, to his insurance. Let's figure out how to do this:

Is it possible to include an additional person in the insurance?
How many people can be included in MTPL insurance?
How much does it cost to add a driver to your insurance policy? Additional payment when adding an experienced driver to your insurance.
Additional payment when adding a driver without experience to the insurance.

How to add a driver to a paper OSAGO policy?

How to enter a driver into the electronic MTPL?

How to add a driver to OSAGO online on the Ingosstrakh website?

OSAGO in Ingosstrakh - Cost calculator

Experienced insurers recommend finding out the cost of compulsory motor liability insurance in advance and planning its purchase. To obtain information on the price of a product, just use the calculator on the official website of the financial institution.

The calculation procedure is simple. All you need to do is specify your personal conditions and instantly receive an offer for the amount of your insurance premium.

To determine the price of insurance, use the calculator on the Ingosstrakh website. The calculations take into account the main indicators that influence the cost of the contract.

The calculation begins with choosing who owns the car accepted for insurance. You can buy insurance for both individuals and legal entities. Since the cost depends on the registration of the owner, be prepared to indicate the city in which the owner is registered.

1. Go to the calculator page: ingos.ru/auto/osago/calc .

2. To calculate the cost, fill in all fields:

Since insurance is issued for a vehicle, Ingosstrakh asks you to select from the list:

type of transport: passenger car, truck, bus, etc.;
make and model;
the number of horsepower or power, for freight vehicles;
the car is used with or without a trailer;
for what purposes the transport will be used: personal, taxi or other.

As part of the MTPL policy, the civil liability of a traffic participant is insured. To do this, the insurer offers to choose what kind of protection will be:

without restrictions, anyone can drive a car;
with limitation.

You should know that according to the rules, no more than 5 drivers can be entered into a vehicle license. For liability insurance, each driver will need to indicate:

last name, first name and patronymic;
date of birth;
driver's license details: series, number and when received.

You can buy a motor vehicle registration form for any period from 3 months. Therefore, the last thing you need to do is indicate the period during which you will drive the car. If desired, the period can be divided: take 3 months in the fall and summer.

After that, all you have to do is click “Calculate” and wait no more than 20 seconds until the price offer appears.

In the resulting calculation, the client will be able to see:

the final amount of the insurance premium;
payment limits for each risk;
Driver's KBM.

When calculating for a legal entity, the same parameters are taken into account, but an unlimited contract is usually established.

If all conditions are satisfactory, then you can proceed to the acquisition procedure. How online purchasing occurs will be discussed below.

Is it possible to enroll additional people in the insurance policy?

The cost of the MTPL contract is influenced by the following main factors:

type of vehicle;
region of registration of the owner;
vehicle engine power;
drivers' driving experience;
presence or absence of an accident;
duration of the contract;
the presence or absence of restrictions on the number of persons allowed to manage.

So, the procedure for adding to the policy itself is free, and the price of a new driver in the auto insurance is influenced by the coefficients used in calculating the cost. They can be increasing (more than one) and decreasing (less than one).

The cost of the policy varies depending on the coefficients, and they are applied to the base tariff, which for 2020 ranges from 2,746 to 4,942 rubles (for passenger cars of category B). Your current insurance is already calculated using these factors. All that remains is to understand how the calculation will change when a person is added, and this depends on his experience, age and KBM.

The following coefficients are involved in the price of an MTPL policy - let’s present them in the form of a table and indicate whether each of them affects the cost of insurance specifically when adding a new person.
What determines the change in the cost of the policy?

Coefficient	Does the inclusion of the driver in the current policy affect?
By car power	No, because the car does not change.
According to the limitation of the policy	No, since our policy was and remains limited
By age of registered people	Yes, it affects the cost of insurance
According to the length of service of registered people	Yes
By region of owner registration	No, because the owner remains the same
By insurance period	No, because the period does not change either
According to the bonus-malus (accident-free driving) coefficient of registered drivers	Yes, it has a direct effect

All these coefficients influence differently. Let's look at exactly how!

We invite you to familiarize yourself with: Rosgosstrakh hundred on compulsory insurance

Price per person may vary. There are points by which the cost is determined.

Criteria for calculation:

driving experience more than 3 years, age less than 22 years - coefficient 1.6;
a person with more than 3 years of driving experience who has reached 22 years of age - according to the minimum coefficient;
a person under 22 years of age with less than 3 years of driving experience—coefficient 1.7;
a person under 22 years of age, driving experience from 1 to 3 years - maximum calculation.

The more experience you have in driving a vehicle, the better the price. If the policyholder has not previously been involved in an accident, a discount is provided. You can calculate the approximate cost online on the company’s website.

"Ingosstrakh" - Buy electronic MTPL through the official website

You can issue a protection form only through the policyholder’s personal account on the Ingosstrakh portal. To gain access, you only need to provide a cell phone number and create a password to enter.

If you have access to the State Services portal, you can save time and log in using it. If you are renewing the form, then to log in it is enough to indicate the previously received login and password.

To obtain insurance, you must fill out the main sections in strict accordance with the available documents. To buy e-OSAGO do the following:

1. Go to your personal account using the link: ingos.ru/ru/Login .

2. After logging in, a profile will open. Fill in all the fields:

The first thing that should be indicated is the characteristics of the transport for which the compulsory insurance form is purchased. IC Ingosstrakh asks to indicate:

vehicle type;
make and model;
year of issue;
power (horsepower and kilowatts);
vehicle document data;
VIN number;
license plate.

Next, you will need to provide the personal information of the policyholder and the owner. Any legally capable citizen can act as an insurance policyholder for a car insurance policy. Only he will be able to make changes during the protection period and terminate it in the event of a sale. You will need to write:

last name, first name and patronymic;
date of birth;
passport details: series and number, by whom and when issued, department code;
a status mark is affixed - owner, person admitted to management;
registration address, as in the passport.

Information about the owner of the vehicle is indicated; if the policyholder is the owner, then check the box in the previous step “I am the owner of the vehicle.” If the owner is an individual or individual entrepreneur, indicate:

passport details;
country of registration;
SNILS;
registration address.

If the owner is a legal entity, indicate:

name of company;
country of registration;
TIN and details of the Unified State Register of Legal Entities;
legal address.

For legal entities, it is mandatory to take out insurance for the trailer, if they own one.

Afterwards, you need to provide information about all road users who will use the car. If insurance is taken out without restrictions, a mark to this effect is placed and no information is entered. For limited insurance, enter your full name, passport details, and the beginning of the length of service. Please indicate:

last name, first name and patronymic of the driver;
date of birth;
series and license number;
When did you get your first driver's license?

If there are several drivers, you should click “+Add driver” and indicate similar information for each traffic participant.

The last thing you need to do is indicate how long the policy is needed. As mentioned earlier, you can buy protection for a period of 3 months. You should also indicate the date on which compulsory motor liability insurance comes into force. After entering the information, create a calculation.

The purpose for using the vehicle is selected from the list.
If there is a trailer, a mark indicating its use is made. This parameter is especially important for legal entities.
Type of contract – standard with a period of 1 year or the required period if the car will be used for several months.

It is important to note that according to the latest amendments, compulsory motor liability insurance comes into force 3 days after payment.

The cost of insurance is calculated and checked using the RSA database. After receiving the calculation, all that remains is to make payment. To do this, you will need a card from any bank. To write off money you must indicate:

card number;
validity;
Owner's name;
CVC code.

Next, payment is made, and the completed policy is sent to the email address specified during registration. After payment, you can print the form and drive the car as insured.

Ingosstrakh - What documents are needed to purchase compulsory motor liability insurance?

You can buy a car license if you have all the documents. It doesn’t matter whether the purchase takes place in the office or online. Requested:

passport of the owner or another person who acts under a power of attorney;
PTS, STS or technical passport;
driver's license of each insured participant;
previously issued compulsory motor liability insurance upon renewal;
technical inspection form, if required by law;
purchase and sale agreements for new vehicles.

As for legal entities, the insurer may additionally request billing details and the company's statutory documents.

If you plan to apply for e-MTPL, you do not need to provide documents. The numbers are indicated in the application form filled out in your personal account. After registration, the information is checked against the unified RSA database for accuracy.

Then payment is made by credit card or electronic wallet. The policy will be sent to your email address. But you can apply for or renew insurance at the nearest office of Ingosstrakh Insurance Company. In this case, you need to take the documents with you. The registration is no different, but the main steps are performed by an employee of the insurer.

Ingosstrakh - How to calculate the cost of an MTPL policy?

The cost is influenced by many factors that apply to a particular company or individual who owns a particular vehicle. The calculations are based on the base rate, which is fixed within certain limits.

For a passenger car the base is set at 3432-4118 rubles, for a truck up to 16 tons 3509-4211 rubles. Next, other factors are taken into account that can reduce or increase the final amount.

It is worth understanding that the price of compulsory motor insurance depends on personal insurance conditions. To calculate the cost, the government has developed a tariff manual. When making a calculation, the insurer takes into account:

Type of transport . A basic indicator has been approved for each vehicle category.
Who is the owner ? Tariffs for the owner of compulsory motor liability insurance for an individual citizen differ from legal entities.
Purpose of use . Insurance for a car used as a taxi is more expensive than for personal purposes, since the risk of an insured event is higher.
Registration . Residents of large cities will pay higher fees, since the risk of an accident is high due to large traffic. Thus, in Moscow the coefficient is set to 2, and in the Moscow region - 1.7. The same cannot be said about small cities, where protection will cost 2 times less.
KBM . This is the most difficult tariff to calculate. An indicator that depends on the presence or absence of payments due to the driver’s fault. Careful drivers receive a 5% discount every year. Emergency road users are forced to overpay. The maximum multiplying factor is 245%. You can find out exactly by sending a request on the RSA website.
Insurance period . OSAGO is issued for a period of 3 months to 1 year. For the minimum period, 50% of the total price is taken.
Driver data . The insurer takes into account the age of each insured and driving experience. If the driver is under 22 years old, the price increases by 80%. Also with experience, an increase is provided if the driving experience is less than 3 years.
Car characteristics . For passenger cars, power is taken into account. The more horsepower, the higher the price. With power up to 50 hp. With. coefficient 0.6, with the same indicator more than 150 liters. With. coefficient 1.6. For freight transport, the carrying capacity is taken into account. For buses, number of seats.
Insurance type . For an unlimited contract, the coefficient is set to 1.8. If specific drivers are specified, the coefficient is 1.

To avoid making complex calculations yourself, use a calculator: calcus.ru/kalkulyator-osago .

How to calculate the price of driver registration?

The procedure for adding a new person to OSAGO is free. Moreover, the number of people entered is not limited. Even though there is a limited number of fields in the policy for drivers, the legislation does not impose limits on the number of persons allowed to drive. If the insurance company complains that they have nowhere to add a person to the insurance, that’s their problem (in practice, they write it on the back of the policy).

We invite you to read: OSAGO coefficients and base rate: new tariffs and what they depend on

So, we already know how much our OSAGO policy costs. This cost is made up of the base rate and odds. Important! Your insurance is calculated based on each driver's worst-case odds (even if they are different).

For example, if 2 people are included in the insurance: aged 25 years and 35 years and with experience of 7 years and 1 year, respectively, then the calculation will be based on the minimum age and minimum experience. However, age and experience are actually one factor; both parameters work in pairs. How exactly, we will clarify below!

We need to understand what parameters are being added to MTPL. If all of his coefficients are higher or equal to the coefficients of already added people, then adding such a driver to the insurance will be absolutely free. Also, the price is not affected by the period for which you sign up a person - be it for a month or for the whole year.

Let's look at how the price of insurance is affected by the included driver, depending on each of the 2 coefficients we need!

There are 56 values for this parameter after recent changes.

As you can see, the younger the added driver and the less experience he has, the more expensive it will be for us to add him. For beginners without experience, as a rule, it turns out to be very expensive to add (sometimes almost 2 times more expensive than the original cost of insurance).

It is important to know that the cost of adding will not depend on the insurer - it will be the same in different insurance companies, be it Rosgosstrakh, Reso, SOGAZ, VSK, Alfastrakhovanie, Ingosstrakh or another - even a little-known company. There is a basic rate for everyone, period.

But let's look at examples!

Under no circumstances should you do this on your own. The policy form will be declared invalid, and you will not be able to do this, since when applying for insurance, a dash is placed in the empty lines of the table of registered drivers.

In order to include the driver in the insurance, in 2021 you will have to visit the office of the insurance company. This must be done by the policyholder (the one who is indicated in the corresponding column of the MTPL policy and who insured the car, not to be confused with the owner - these can be different persons) together with the person being added (second, third, and so on).

https://www.youtube.com/watch?v=bqjJSTsiMoc

The first one needs to have a passport with him, the second one needs a driver’s license.

Something else useful for you:

Alas, despite the fact that this is the 21st century, the entry procedure for electronic insurance is similar - you will have to come to the office for the new driver to be added to the insurance database.

The problem today is that the notorious bonus-malus coefficient disappears if you are not included in the insurance - any, even a foreign car, which you will never even drive - within one insurance period - 1 year. This is stated in the Insurance Rules.

That is why, in order to maintain KBM, you need to have an insured vehicle every year. For the same reason, there is a significant disadvantage of unlimited policies - they take into account KBM only for the owner of the car.

SPAO "Ingosstrakh" - What does the OSAGO policy provide?

Unfortunately, most drivers do not even know why they are taking out a compulsory motor liability insurance policy. According to many, this is a document that helps to avoid a fine on the road if stopped by a traffic police officer.

You need to know that the mandatory form was created solely to protect the financial interests of the party at fault in the accident. The financial organization Ingosstrakh will make payments to the victim in the event that damage to property or life is caused.

Compensation limits:

for property, the payment for each vehicle does not exceed 400,000 rubles;
for life and health, the maximum limit for compensation is no more than 500,000 rubles.

Additionally, it should be noted that the specified compensation limit is due to everyone who suffers as a result of a traffic accident. As for life, the payment is due not only to those injured in the car, but also to the pedestrian.

Insurance risks under the MTPL agreement

The MTPL contract from Ingosstrakh covers the following types of damage caused by the driver to third parties (property, life and health) as a result of operating the vehicle:

property, that is, any material assets that were damaged by the policyholder’s car (another vehicle, structure or building, fence, and so on);
personal, related to the health and life of the victims.

Both in Ingosstrakh and in other insurance companies, the MTPL agreement does not apply to the following events:

causing damage before the conclusion of the contract;
moral injury;
damage caused by cargo, the transportation of which requires a separate insurance policy;
damage to the vehicle during loading and unloading operations;
exceeding insurance compensation limits;
causing damage to the vehicle during the competition.

400 thousand rubles – in terms of compensation for losses caused to the property, health and life of third parties.
500 thousand rubles - to compensate for harm caused to the life or health of each member of the injured party.

Advantages of registration of compulsory motor liability insurance at Ingosstrakh

Every day, thousands of motorists turn to their insurers for an MTPL policy. This demand is due to numerous advantages. For your convenience, we will consider each.

Advantages of registration of compulsory motor liability insurance in Ingosstrakh Insurance Company:

Online . The main advantage is that you can buy a car permit via the Internet from any device that has Internet access.
Discounts . Regular customers can be guaranteed an annual discount of 5%. Such a bonus is due if the insured driver was not the culprit of the accident. As for the maximum discount, it cannot exceed 50%. To receive the maximum bonus, the driver must drive for 13 years without a loss.

Fast payment . The insurer values each client and pays insurance compensation to the victim within 20 days after providing a full package of documents. In practice, funds arrive to clients within 3-5 days after application.
Developed branch network . The company's offices are located both in the Russian Federation, in every major city, and beyond its borders.

24/7 consultation . Experienced consultants are ready to answer any question in real time. Consultation is provided: by calling customer support, via chat on the official website.
Mobile app . You can get information, declare a loss or buy compulsory motor insurance through a free mobile application.

Reliable company . Strict compliance with the decrees of the Central Bank of the Russian Federation and insurance legislation.
Convenient extension . To prolong (extend) compulsory motor liability insurance, a small package of documents is requested, which the driver always has at hand. The procedure for issuing a new form in practice does not exceed 5 minutes.

Ingosstrakh issues compulsory motor liability insurance for all vehicles that have passed technical inspection. If the documents are in order and the car is in good condition, a standard or online policy is provided at the client’s request.

Procedure in case of an insured event

If you get into an accident, the owner of the MTPL insurance policy from Ingosstrakh must act according to the following algorithm:

Stop the car and turn on the hazard lights.
Put up a warning triangle.
Call the police or emergency services.
Record the circumstances of the incident using a mobile phone through the RSA application. You can log in to the latter by providing credentials from the identification and authentication portal.
Clear the roadway if the car interferes with the passage of other road users. This point should be carried out without instructions from the traffic police only if none of the participants in the accident suffered injuries.
Fill out the notification form. Both sides of the conflict must do this.
Call the Ingosstrakh company hotline 8-800-100-77-55 and tell the details of the incident.
Write an application for an insured event at the nearest Ingosstrakh office, attaching all the required documents, photos and video materials.

It is not necessary to call the traffic police if all the conditions are met:

the parties have no disagreements and a European protocol will be drawn up.
the amount of damage is no more than 100 thousand rubles;
Photo and video recording of the incident was made on a mobile phone or any other device;
none of the parties suffered damage to life or health.

"Ingosstrah" - Types of MTPL programs and services

As practice shows, drivers, in addition to compulsory motor liability insurance, are actively purchasing additional protection. Let's look at which contracts are very popular.

DSAGO;
Auto protection;
Maintenance guarantee.

"DSAGO"

Under compulsory motor liability insurance, payment limits are limited within the limits of the law. If the amount of damage exceeds the limits, the culprit will need to pay the difference to the victim themselves. Thanks to the DSAGO policy, you can expand the liability limit for compulsory motor liability insurance and protect your finances.

For the first time, DSAGO can only be purchased with a CASCO agreement. The liability limit ranges from 300,000 to several million rubles. The principle of operation of protection with an additional limit of 300,000 rubles:

there was an accident in which the amount of damage amounted to 550,000 rubles;
the victim received the maximum under compulsory motor liability insurance, namely 400,000 rubles;
according to DSAGO, the company compensates the difference in the amount of 150,000 rubles;
the culprit does not need to pay anything.

"Autoprotection"

You can apply for protection only for passenger cars that have been manufactured for no more than 5 years. Under the MTPL agreement, insurers take into account wear and tear, the amount of which depends on the year of manufacture of the car and can reach 50%.

As a result, the driver receives the funds minus wear and tear and is forced to pay extra. To avoid this, you should buy auto protection. As part of the voluntary insurance program, the amount of wear and tear is compensated.

In this case, the client can receive both the difference and request a referral for repairs. In the second case, the company pays for all repair work itself.

"Maintenance Guarantee"

Only passenger vehicles from 1 year to 10 years are accepted for insurance. During a technical inspection, faults may be identified that require additional investment.

Under the “Maintenance Guarantee” policy, the insurance organization will pay for the repair of all detected defects. To receive compensation, you need to get a referral to a service station that will deal with troubleshooting.

Questions and Answers on OSAGO - Ingosstrakh: FAQ on the car

You can always find answers to the most popular questions on the insurer’s official website in the “MTPL” . For your convenience, we will consider popular questions and answers to them.

Question answer:

Answer

What is e-OSAGO?
This is a mandatory driver protection form that can be purchased online. The Law on Distance Insurance was adopted on July 1, 2015. Purchasing the form is available only on the official Ingosstrakh website.

Payment is made directly on the website, after which the policy is sent directly to your email. It is equal to a regular insurance contract in legal significance. To use it, it is important to print the document and take it with you.

A traffic police officer has the opportunity to check the authenticity of a document not only using the RSA database, but also using an internal information resource. Therefore, there are no difficulties in using it.

If you have not previously drawn up an insurance contract, contact the insurer's office. Ingosstrakh has the opportunity to upload scans on the website through your personal account.

Answer

What to do if a traffic police officer asks for a policy?
Standard and electronic policies are equal in legal force. If you are taking out electronic insurance, all you need to do is print out the received document. The signature of the responsible person or the seal of the organization is not required.

Traffic police officers can present either a printed form, in black and white, or a photograph. According to the law, a traffic police officer is obliged to check the accuracy of such a form using the RSA database.

Answer

Which policy is cheaper: purchased in the office or electronically?
The rates are the same regardless of the method of purchase.

Answer

Is the KBM discount taken into account when purchasing electronic insurance?
According to the law, the insurer is obliged to check the information on the RSA portal and apply the appropriate coefficient. With electronic insurance, the check is carried out automatically.

It is important to check the correctness of the entered data. Sometimes one missing letter can lead to the output of other information. It is therefore important to review the information entered on the application form before submitting it for review.

Answer

Do I need to receive the original form from Ingosstrakh after payment?
Within the framework of the law, electronic compulsory motor liability insurance has the same legal force. There is no need to replace or obtain a policy on company letterhead.

If you would like to receive a document on company letterhead, you can contact the office. The insurer has no right to refuse to provide the service.

Answer

Is it possible to terminate the policy?
The electronic form can only be terminated in the office. Refunds are provided only in case of sale of the car, death of the owner or disposal of the vehicle. The refund is calculated in proportion to the unused days of insurance.

Answer

How to make changes if data or document details have changed?
It all depends entirely on what exactly needs to be changed. You can change some information in your personal account. Here you can see a list of procedures allowed for change. If such a function is not available, you can contact the office with the relevant documents.

"Ingosstrakh" - Insured event under OSAGO, what to do?

To receive payment, the insured event must be correctly recorded. You can file an accident:

Through the traffic police . If there are victims or damage is caused to more than 2 vehicles, you must call the traffic police or the emergency commissioner. An authorized employee will draw up a report, after which you can leave the scene of the accident and contact the insurer.

When an insured event occurs, it is important to do the following:

Write a statement about what happened.
Obtain a protocol or resolution from the traffic police.
Provide documents to the insurer's office.

On one's own . Relevant if the amount of damage does not exceed 50,000 rubles for the regions and 400,000 for Moscow and St. Petersburg and there are no victims.

To register an accident you will need:

put up a warning triangle;
take a photograph of the accident scene;
find out who the guilty party is;
fill out the European protocol;
Visit the insurer's office within 5 days to receive payment.

To receive compensation at the Ingosstrakh office you should:

provide a European protocol or an official resolution with the traffic police;
fill out an application for payment;
present your policy, passport, account details and driver’s license;
show the car for inspection;
receive a copy of the application for the provision of a complete package of documents;
Receive funds within 20 days.

Based on the submitted documents and information, the case is considered and an independent examination is carried out. The inspection is carried out at the insurance company or at the location of the car, depending on its condition. Depending on the results, a decision is made to issue the required amount.

Electronic policy E-OSAGO: advantages and subtleties of registration

An electronic MTPL policy can be issued without a mandatory visit to the office of the insurance company Ingosstrakh. Payment for MTPL insurance is made remotely using a plastic card or transfer of funds using the company details.

Before you start issuing an electronic insurance policy E-OSAGO through the official website in your Ingosstrakh personal account, the motorist needs to prepare the following data and documents:

passport details of the policyholder and vehicle owner;
driver's license numbers of persons authorized to drive;
age and driving experience of all car users;
state number of the vehicle;
make, engine power and year of manufacture of the car;
series, number and date of issue of the vehicle passport (PTS) or vehicle registration certificate (VRC);
information about passing the technical inspection (diagnostic card number and date of issue).

Customer reviews about compulsory motor liability insurance at Ingosstrakh - Payments and Online registration

As a rule, many customers leave negative reviews more often than positive ones on the World Wide Web. After studying reviews about OSAGO insurance, we can conclude that customers leave both positive and negative ones.

As for the positive reviews, clients are satisfied with the possibility of distance insurance. This significantly saves time and helps to avoid additional expenses in the form of purchasing forced products.

Among the negative reviews, one can highlight such as the inability to make additions to the motor vehicle form through your personal account. For example, after purchasing a driver registration form, you should contact the office.

See all reviews on the portal: banki.ru/company-ingosstrah/product-osago .

To summarize, it can be noted that every participant in the movement is required to purchase a compulsory insurance form. offers to buy protection remotely. The registration procedure is so simple that anyone can handle it.

By taking out insurance with Ingosstrakh, the client cooperates with a reliable organization with many years of experience. The insurance company fulfills its obligations after the occurrence of an insured event, and payments are made within the established time frame.