CASCO when buying a car: details of registration

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The CASCO vehicle insurance program is a guarantee of compensation for material damage to the owner of the car in the event of its theft or an accident. Experienced drivers who have already taken out more than one car insurance know that any car insurance program has its own subtleties and nuances, which the insurer often tries not to bring to the fore. The result of issuing a policy without specifying such nuances and features is a refusal to pay after the occurrence of an insured event. To prevent such a situation from happening, you need to know how to properly insure a car under CASCO, with which insurance company and under what conditions.

What do you need to know when applying for a CASCO policy?

The car insurance market is represented by many companies offering various CASCO insurance programs.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.

The main points that you need to pay attention to when applying for a CASCO policy are the following:

1. List of cases in which compensation is paid. It is necessary to clearly understand in which situations the insurance company will pay coverage and in which situations it will not.
2. Amount of insurance amount under CASCO insurance. This is the amount that is subject to compensation by the insurance company in the event of destruction or theft of the car.
3. The presence in the CASCO policy of such a thing as a deductible (a threshold value of the amount below which the insurer will not pay for car damage).
4. The need to provide certificates from the traffic police.
5. Using the concept of depreciation.
6. What time of day does the CASCO policy apply to?
7. Place of contact of the client in the event of an insured event.

CASCO conditions for used cars

Most insurers offer insurance for vehicles up to ten years old for foreign models. For cars of the Russian automobile industry - up to seven years old. For these cars, when taking out insurance, full-fledged insurance programs are offered, as for owners of new vehicles. That is, insurance in case of theft, partial damage and even complete loss of the “iron horse”. In addition, applying for CASCO insurance when purchasing a used car involves choosing the type of monetary compensation. This:

• insurance payment excluding depreciation;
• payment of monetary compensation taking into account depreciation of the vehicle.

It is important to consider that when taking out insurance for a used vehicle, it is more practical to choose payments without taking into account depreciation. Then it is possible to add another 15% of the original price to the cost of the policy. But this is the case if the car was not purchased on credit.

Also, often in return for insurance payment when an insured event occurs for a used vehicle, repairs are carried out at a service station. The service station may be an official partner of the insurance company. In addition, repairs are done at a repair service station in the showroom of an official representative, if the “iron horse” is listed under warranty maintenance. This option is convenient because in this case depreciation and wear of the vehicle are never taken into account. But it is important to take into account that if the car is still under warranty, then it is more profitable to arrange for repairs to be carried out at a service station from an authorized dealer.

Rules and conditions for registration of CASCO insurance

Attention
To obtain a CASCO insurance policy, you must follow certain rules. Since in the Russian Federation there is no strict regulation of the conditions for CASCO insurance, in contrast to compulsory motor liability insurance, each insurance company has the right to independently determine under what rules and conditions this service will be provided to the client.

Most often, insurance companies include such rules and conditions not in the CASCO policy itself, but in a separate list posted on the website or in the office. The most common are the following:

• the insured has a minimum driving experience determined by the insurance company;
• presentation of certain conditions for storing the insured car (garage, guarded parking lot);
• the ability to insure a car whose year of manufacture does not exceed a certain value;
• mandatory presence of a security system and alarm in the car;
• Having two sets of car keys.

There are also generally mandatory conditions, without which it will not be possible to apply for CASCO insurance. These include:

• mandatory registration of the car with the traffic police;
• approval of the vehicle for operation, absence of technical and mechanical faults;
• absence of a car in the stolen database.

How does the price of CASCO depend on the insurance period?

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There is a common misconception that if you take out CASCO insurance for 3 months, then the cost of the policy will be 3/12 of the original one. However, this is not how the cost is calculated. There are certain coefficients according to which the cost of the product is calculated. For a 1-month policy, a coefficient of 0.2 is usually used, that is, the price for a monthly policy is only 1/5 of the cost for an annual policy, and not 1/12.

The longer the insurance period, the smaller the gap compared to the cost of insurance for the year. So, for policies for 6 months, the coefficient is 0.65, that is, the insured will be able to save 35%. This is already quite close to 50%, the rate that users receive as a result of primitive calculations.

Approximate dependence of cost on terms (as a percentage of the annual tariff):

• 7 days – 10%;
• 15 days – 15%;
• 30 days – 20%;
• 60 days – 30%;
• 90 days – 40%;
• 120 days – 50%;
• 240 days – 75%;
• 270 days – 85%;

If the policy is issued for a period of 270 days or more, its cost is equal to the price of a standard CASCO agreement.

Interest rates may differ depending on the selected rate for 60 and 90 days - 40 and 50%, and in SOGAZ - 30% and 40%, respectively.

Video on the topic

Normative base

IMPORTANT
CASCO is a type of insurance that is not subject to regulation by separate regulations. However, there are certain laws and regulations that determine the procedure for conducting insurance activities in the Russian Federation, as well as requirements for issuing policies and paying out insurance coverage.

These regulatory documents are:

1. Civil Code (Article 929, paragraph 1), which determines that according to a property insurance contract, one party, for an estimated amount of premium, undertakes to compensate the other for a certain amount of losses in the event of their occurrence due to various types of events.
2. Federal Law No. 4015-1 as amended on April 23, 2018 “On the organization of the insurance business.” According to the provisions of the law, insurance is carried out on the basis of a contract and rules that determine its procedure and conditions. This law determines that the rules for concluding a contract are established by the insurer independently, taking into account the norms and provisions of the Civil Code. However, he points out that the rules must necessarily contain information about the subject and object of insurance, the procedure for determining the amount of coverage, the amount of the insurance tariff and the conditions for termination of the contract.
3. CASCO insurance rules (internal document of the company, which is public).

How to choose a company for insurance?

Please note
: Since CASCO insurance is the most expensive, you need to select an insurance company with all responsibility, so that in the event of an insured event you do not have to regret choosing the wrong policyholder.

To make the right choice of CASCO insurer, you need to pay attention to the following:

• Company rating is an assessment of the performance of insurance organizations in the Russian Federation from various rating agencies, which is formed on the basis of the financial statements of insurers. From the point of view of job stability and financial results, the most attractive insurance companies will be from the top ten.
• Reviews from insurance company clients. This information can be easily obtained by studying car enthusiast forums or talking with friends and relatives who own a car and have taken out CASCO insurance.
• A network of insurance company representative offices throughout the country. The wider the network of branches in Russia an organization has, the more stable and confident it feels in this market.

How to choose an insurance company?

When choosing an insurance company, it is important to pay attention not only to the size of insurance rates and advertising promises, but also to financial indicators, as well as real customer reviews.

The main criteria for choosing a car insurer:

• high reliability rating;
• large volume of assets, authorized capital;
• balance of the insurance portfolio;
• a high level of payments for CASCO insurance (must be at least 30% in relation to the collected premiums);
• experience in the market (age of the company, shareholders);
• the number of claims settlement centers in your city;
• the cost of insurance and the number of exclusions in the insurance contract.

The selected insurance company should have many interesting CASCO insurance programs aimed at clients of different statuses and needs.

It is ideal if insurers have a minimum of legal disputes with clients in connection with refusals to pay for car insurance (this can be checked in the database of court decisions on the Internet).

If the insurance buyer is not very versed in the company’s financial indicators, then you can simply choose a company from among the bank’s partners. The fact is that banks give accreditation only to those insurers who actually pay for insurance and whose financial statements they have carefully checked.

If a company’s rating decreases or the bankruptcy process begins, then it simply drops out of the list of accredited partners of the bank. You can see the list of insurers on the website of all major banks.

The media periodically publish ratings of insurers based on a variety of indicators. This can help in choosing a company to draw up a CASCO agreement.

Required documents

Individuals and legal entities can take out a CASCO policy. List of documents required for registration with legal entities. and physical status is completely different.

For individuals it is mandatory to provide:

• Passport of a citizen of the Russian Federation.
• Driver's licenses of persons who will be included in the CASCO policy.
• Certificate of registration of the vehicle with the traffic police.
• PTS for a car.

In addition, the insurance company may require additional documents:

• A notarized power of attorney for the right to drive a vehicle, if the policy is not issued by the owner of the car.
• A purchase and sale agreement or a certificate-invoice if CASCO is issued for a new vehicle.
• In the case where a credit car is insured, the insurer has the right to request a loan agreement with the bank.
• A coupon confirming completion of a mandatory technical inspection.
• When insuring a used car, a technical expert's opinion may be required.
• When prolonging CASCO insurance, the previous insurance policy may be required.

The list of mandatory documents that a legal entity must provide when applying for a CASCO insurance policy includes:

• Certificate confirming the state registration of a legal entity.
• Certificate from a banking institution confirming the existence of an account.
• A power of attorney from the company to an employee who is authorized to issue an insurance policy and drive a vehicle.
• Passport and driver's license of such employee.
• PTS and certificate of registration with the traffic police.

How to properly apply for CASCO insurance?

To apply for CASCO insurance, you will need a passport and title documents for the car. Only cars registered in the Russian Federation are accepted for insurance. If transport was purchased abroad, it must be properly declared.

Step-by-step algorithm for obtaining a policy:

1. Choice of insurer.
2. Preparation of documents for signing a contract, including filling out an application for insurance.
3. Selecting an insurance program, tariff and issuing a policy.

A policy can be issued not only by its owner, but also by a person who travels under a power of attorney or a rental agreement.

True, the beneficiary in this case will still be the person to whom the car belongs on the basis of ownership.

An application for insurance can be completed at the insurer's office or on its website. It indicates all the passport and personal data of the policyholder, the make, model of the car and all its technical parameters, age and driving experience.

The form indicates the selected CASCO insurance program and the volume of risks that will be insured. A note is always made about the inspection and any problems noticed, the brand of the anti-theft system, the amount of the deductible and the sum insured.

Already in the application, the client makes a note about the chosen repair system in case an accident or other insured event occurs. The service station of the insurer, the dealer, or the one chosen by the policyholder himself is selected (one of three options). If additional equipment is insured, it is always noted which equipment and for what amount.

After filling out the application, the car is inspected by a representative of the insurer. The report records all damage. If no disagreements arise, then all that remains is to sign the CASCO agreement and pay the insurance premium.

What documents are needed?

To conclude a contract, you will need an application for insurance, a passport, a car registration certificate, a vehicle title, a driver’s license, an inspection report and sometimes a diagnostic card.

Information is also required confirming the cost of the machine and additional equipment, for example, a purchase and sale agreement, receipts, checks. If other persons are allowed to drive, you will also need copies of their passports and driver’s licenses.

If desired, the client can also provide a certificate of insurance taken from the company where he was previously insured. If you are insuring a pledged car purchased on credit, you will need a loan agreement with the bank and a pledge agreement.

When applying for CASCO insurance, you need to decide for what amount the car is insured, with what deductible (size, type), for how long and against what risk group.

Leave a request online

Car insurers are massively offering the opportunity to buy an MTPL policy online. But with CASCO everything is not so simple: the car needs to be inspected, so basically companies suggest for now just leaving insurance applications on their websites.

After receiving your application, the insurance manager will select the optimal insurance program for you and calculate the tariff. To apply for a policy, you will need to go to the insurer’s office or call a manager at home.

How to insure against theft?

Large insurers offer insurance that provides protection only in case of car theft. Before issuing a CASCO policy, the insurer may require that anti-theft systems be installed on the vehicle.

How to insure against car theft and destruction:

1. Write an application for insurance with the selected company.
2. Provide the car and anti-theft systems for inspection.
3. Sign the contract and make the first insurance payment.

Do not confuse car theft with car theft. The latter refers to taking possession of a car for the purpose of resale and profit. Stealing does not imply such a goal.

Before taking out a policy, you should carefully study the text of the insurance agreement and the insurance rules for exclusions in payments. Also check with the insurer in what cases payment will be made, within what time frame and what will be required to settle losses.

As mentioned above, in some cases a huge deductible is applied, which will actually divide the amount of payment in half, and sometimes there may be a complete refusal of compensation. When applying for CASCO insurance against theft and total loss, you must clearly indicate the amount of the sum insured, the deductible, and also minimize the number of refusals of compensation upon the occurrence of an insured event, as well as delays in settlements.

The complete loss of a car means the impossibility of restoring it as a result of repairs. In this case, the insurer must pay its market value or another insured amount, which was determined at the stage of registration of insurance.

Registration of CASCO insurance at the office of the insurance company

The procedure for registering CASCO insurance at the insurer’s office can be roughly presented in the following sequence:

1. Contacting the office of the insurance company with a list of documents that are needed for registration.
2. Selecting an insurance program after the company manager has calculated the amount of the insurance premium and the amount of coverage, taking into account the data specified in the provided documents.
3. Visual inspection of the vehicle by a specialist, recording the presence of damage to the vehicle in a special report.
4. Coordination of the possibility of issuing a policy by the head of the insurance department (studying documents for the vehicle, photographs of the inspected vehicle, double-checking the calculated amounts).
5. If permission to issue a CASCO policy is granted, an insurance contract is concluded. The company manager enters all the necessary information into the electronic policy form on the computer and prints it out in draft form.
6. The policyholder studies all the terms of the contract, its nuances, asks clarifying questions, and double-checks the draft form of the policy.
7. If no contradictions or errors are found, an employee of the insurance company prints out the KAKO policy on a special form, the policyholder pays the amount of the insurance premium in cash to the company's cash desk or by wire transfer to its account and signs the insurance contract.
8. After this, the policyholder is given the following documents: the original CASCO policy; a receipt for payment of the calculated premium to the insurance company; an act confirming the inspection of the vehicle; insurance company rules; a memo indicating the actions of the policyholder in the event of an insured event.

Registration of CASCO for a car loan

Almost all banking institutions put forward CASCO registration as a prerequisite for issuing a loan for the purchase of a car. Purchasing a policy allows the bank to protect itself from the risks of destruction or theft of a car, since until the end of the loan repayment, it is the banking organization that is the owner of the vehicle.

On the other hand, issuing CASCO insurance is sometimes an additional incentive for the borrower, since he will be able to receive some advantages:

• the insurance company will reimburse the cost of car repairs in the event of an insured event;
• if the car is stolen or destroyed, the company will repay the full amount of the loan, the borrower will not suffer in such a situation;
• Some banks reduce the interest rate for CASCO insurance.

Please note:
To apply for CASCO insurance for a credit car, in addition to the main package of documents, you will need to provide:

• loan agreement and paid invoice for the purchase of a car;
• car valuation form.

Advantages and disadvantages of CASCO insurance

Like any product, CASCO insurance has its strengths and weaknesses. The obvious advantages of voluntary car insurance are:

1. A wide range of insurance risks: theft, car damage, loss of marketable value, complete destruction of the car, civil liability to other drivers;
2. The fault of the policyholder does not matter when deciding to repair the vehicle;
3. The maximum payment under the policy is equal to the actual value of the insured property;
4. In case of an accident, the policyholder does not need to look for a workshop, control the prices and quality of repairs. The organization of work to restore the car falls on the shoulders of the insurer;
5. If the car cannot be restored, the owner will not have to sell the damaged property. The insurance company itself sells the remaining car, paying the car owner the market value of the car before the accident.

The main disadvantage of the CASCO agreement is its high cost. For this type of insurance, the state does not set tariffs for calculating the policy; this is done by the insurers themselves. Therefore, the cost of insurance can be very high.

Registration time

The speed of obtaining a CASCO policy depends on the method chosen to purchase it. If you go through the full procedure at the insurance company itself, you won’t be able to get it done in less than 2-3 hours. However, modern technologies make it possible to submit applications for registration and a package of documents for verification using a computer or a mobile application for a smartphone. This way you can save a lot of time and come to the insurance company to directly issue a policy and have the car inspected by an expert. In this case, the CASCO registration time will not take more than 30 minutes.

Is compulsory motor liability insurance necessary when applying for CASCO insurance?

Article 4 of Federal Law No. 40 of April 25, 2002 states that absolutely all vehicle owners must insure the risk of civil liability that may arise during the use of a vehicle.

The same article defines a list of exceptions in which compulsory motor liability insurance is not necessary. It does not include a CASCO policy. Accordingly, registration of CASCO insurance does not in any way relieve you from the need to have an issued MTPL policy.

Attention

According to Article 12.37 of the Code of Administrative Offenses of the Russian Federation, the absence of an MTPL policy during operation of a vehicle entails an administrative penalty in the amount of 800 rubles.

Technical inspection when purchasing a CASCO policy

In accordance with Federal Law No. 40 dated 04/25/2002 and Federal Law No. 170 dated 07/01/2011, the insurer can issue an insurance policy only if the vehicle has passed a technical inspection and the document confirming this is valid. In other words, if an employee of an insurance company offers to issue MTPL or CASCO for a car that has not passed MOT, in the event of an insured event, the owner of the vehicle will not receive payments from the company that issued such a policy.

Car insurance from different insurance companies

We can talk about advantages in this case too. CASCO insurance is not cheap. Therefore, the car owner personally chooses where it is preferable and profitable for him to insure.

There is one more circumstance that influences the choice. Gone are the days when in order to receive compensation you had to contact two insurance companies: your own and the other party who caused the accident. Now, compensation for damage, if the accident involving two cars is minor, can be obtained by contacting only your insurance company.

So the place where CASCO and OSAGO contracts are concluded may matter.

When the accident is serious and there are victims, you will have to contact the company responsible for the accident if both participants in the accident have valid compulsory insurance policies. In this case, funds will be compensated not only for the restoration of the vehicle, but also for the treatment of victims, although with a limit on the amounts (everything is spelled out in the contract).

Class (KBM) when registering for CASCO insurance

The insurance market has a lot of options for calculating the cost of a CASCO policy. One of the most common is calculation using bonus-malus correction factors (BMF). Its essence is to encourage the policyholder by reducing the cost of the insurer's services if the insured event does not occur.

Additional Information

The main task of the KBM system is to encourage drivers to drive carefully on the roads. It is the bonus-malus system that directly affects the size of the increasing coefficient when calculating the cost of CASCO. The more often a vehicle gets into an accident, the higher its significance and damage to the parties, the greater the value of the coefficient when calculating the cost.

Cost of CASCO policy for used cars

To understand how much it costs to issue a CASCO policy, let’s figure out what indicators make up the cost of insurance. Thus, the insurance company calculates a certain % of the cost of the car, taking into account the make and year of manufacture. Then it multiplies it by coefficients that reduce or, conversely, increase the total amount. The coefficients used will depend on the following indicators:

• age;
• experience;
• car owner driving experience
• official marital status;
• operating and storage conditions of the vehicle;
• presence/absence of anti-theft;
• and so on.

The percentage of the cost of the car obtained during the calculations is used as the basis for compiling the cost of insurance. For a new “iron horse”, as a rule, seven to ten% of the cost is taken. And when calculating the total cost of insurance for a used vehicle, it is usually higher - sometimes up to 15-20%. In this case, the indicators are calculated in the same way for both used cars and new foreign cars.

For an owner just beginning his driving career, taking out this type of insurance can be more than beneficial. So, in the event of an accident, a huge amount would have to be spent on repairs. Even if the purchase of an “iron friend” was inexpensive for the owner. Insurance will cover all these costs. Yes, insurance for a novice driver will cost a lot. Because for such car owners there are coefficients that increase the cost. In this case, the car owner can benefit from the use of a benefit (franchise).

Imposition of services

When contacting a company for insurance, many clients are faced with the imposition of additional services. This is the responsibility of insurance company employees and usually affects their salary. However, not all extras. services are necessary and useful, and their cost, as practice shows, is not always minimal. Among the most common additional services when applying for CASCO insurance are:

• Insurance of the driver and passengers – protection against accidents of road users.
• Possibility of free use of tow truck services if the car is not able to move on its own.
• Services of an emergency commissioner who goes to the scene of an accident. He prepares all the necessary documents and determines the amount of damage on the spot.
• Calling and paying for a taxi in case of unexpected vehicle breakdown.
• Free car rental, the services of which can be used during the period of service work on the insured vehicle.

Attention,
the client of the company has the right to refuse all additional services and services; they are not generally binding.

Policy validity period

A CASCO policy can be issued for a period from 1 to 12 months. If a car is purchased on credit, the insurance period can be much longer - until the end of the loan repayment (for example, 5-7 years).

If insurance is purchased without a loan, then it may provide for a period of use of the car during which the insurance coverage is valid. This is very convenient if the car is used only in a certain season, for example, for trips to the country in the summer. The cost of such CASCO insurance will be much lower than an annual policy.

Power of attorney for registration of CASCO insurance

A CASCO auto insurance policy can be issued by the owner or his representative acting by proxy.

A power of attorney from an individual can be issued in writing by hand and certified in the presence of a notary, or printed and certified by a notary. It must contain the details of the parties, text with information about permission to issue a policy and the validity period of the power of attorney.

A power of attorney from a legal entity does not require notarization; it is enough to approve it with the company’s seal and the signatures of the manager and authorized person.

Discounts on the purchase of a CASCO policy

CASCO insurance is quite an expensive proposition, which is why motorists always study offers from many insurance companies in order to choose the most profitable one and at the same time pay the minimum. Quite often, insurance companies and their agents resort to marketing tactics in the fight for clients and provide the opportunity to get a discount on the policy under certain conditions:

1. Reduced cost of the policy if the driver has a long driving experience or is over 23 years old.
2. Discount if the policyholder does not have fines for violating traffic rules and creating emergency situations.
3. A significant reduction in the cost of CASCO can be achieved by ordering a policy online on the company’s website.
4. In case the driver has already taken out CASCO insurance and has not applied for damages.
5. When switching from one insurance company to another, the policyholder has the right to expect a reduction in the cost of services.
6. When taking out MTPL and CASCO insurance at the same time, companies can make special offers on taking out one of the policies at a significant discount.
7. Regular customers also receive pleasant bonuses in the form of a reduction in the cost of the policy up to 30%.

How to calculate CASCO for a car?

Unlike compulsory insurance policies (the terms of the contract and tariffs are the same for all insurance companies and are established by law), the cost of a CASCO policy in different companies can vary greatly. In addition, each insurer independently sets criteria and risk factors that directly affect the cost of the policy. The most common ones include:

• The cost of the car (as a rule, insurers take into account not the amount specified in the sales contract, but the average market value of this model at the time of concluding the contract). It should be borne in mind that some models are very popular among car thieves, so different insurance rates may apply to cars of the same value.
• Information about the driver or their number. The key nuances in this factor are the driver’s age, his driving experience and his history of being involved in an accident. Insurance companies must take into account the number of people allowed to drive the vehicle: the more there are, the more expensive the policy.
• Choice of insurance rate. Its important component is the base from which the amount of the insurance premium is calculated. For example, when a car is assessed by representatives of an insurance company in the amount of 1 million rubles and a tariff rate of 5%, the cost of a CASCO policy is 50 thousand rubles per year.

Correcting errors in the CASCO policy

Many motorists, when turning to insurers for CASCO registration, do not carefully re-read the contract to ensure that it is filled out correctly. As a result, it may turn out that an error was made in the policy, and this is the basis for refusing payment in the event of an insured event.

In a situation where an error was discovered some time after registration, you need to go to the insurer and ask to make changes to the document. Errors can be corrected by signing an additional agreement, which specifies all the adjustments, or by correcting the data directly in the policy and stamping the insurance company, which confirms the accuracy of the adjustments made.

Is there anything in common between OSAGO and CASCO?

Some drivers mistakenly believe that if they have MTPL, then there is no need to apply for CASCO insurance. No.

OSAGO cannot replace CASCO insurance, since they have little in common, namely:

1. The vehicle acts as the insured object.
2. Compensation is paid to car owners. But here it is worth noting that in the case of compulsory motor liability insurance, the damage is compensated to the injured person if the insured is at fault for the accident, and CASCO pays compensation to the insured, and only if his vehicle broke down as a result of the accident, or was stolen, etc.

Otherwise, the two insurance policies are different. And therefore, it is necessary to take out MTPL, and, if possible, CASCO, since both insurances cover different damages.

What to do if your CASCO application is refused?

Refusal to issue CASCO insurance is not such a rare case in the practice of motorists. The basis for refusal can be any reason at the discretion of the insurer, and it is up to the insurer to explain the reason or not. Based on many years of practice of car owners and insurance companies, the most common reasons for refusal are:

• the insured car is older than 9 years;
• body corrosion;
• the car was previously stolen;
• airbrushing on the car body;
• The vehicle is made in the USA.

For your information
It is worth noting that refusal to issue CASCO insurance is a legal phenomenon and no filing of complaints with various authorities will lead to anything. The only reasonable solution is to contact another insurer in the hope that its contract terms are less stringent.

Complaint against a CASCO insurance employee

The grounds for filing a complaint against an insurance employee may be:

• Unreasonable denial of insurance coverage.
• Various excuses to delay payment.
• Reducing the coverage paid without good reason.
• Imposing various services related to the CASCO insurance policy.
• Request to provide documents that have nothing to do with the procedure.
• Unreasonable increase in tariffs.

Since there is no single supervisory authority for insurance companies, filing a complaint against the actions of their employees can be made to the following authorities:

1. The Central Bank, which exercises control over finance. activities of insurance organizations.
2. Antimonopoly Service. The appeal is appropriate when the car seller directs the buyer to apply for CASCO insurance to a strictly defined company.
3. Russian Union of Auto Insurers - their functions include control over the issuance of compulsory motor liability insurance policies.
4. Rospotrebnadzor – protects consumer rights.
5. The prosecutor's office restores the rule of law in the event of absolutely any offense.
6. The court will allow you to recover losses caused by the insurance company.

Filing a complaint to the above authorities can be done in several ways:

• By personally visiting the supervisory authority and registering a written appeal there.
• By sending your complaint to the postal address of the relevant authority.
• By sending a complaint by email to the control authority or by filling out a special form on the website.

A sample of filing a complaint against an insurance company with the relevant authorities is available.

Nuances

It is worth noting that there are several main types of CASCO insurance, the main difference of which is the inclusion of various insurance situations in the contract. If the policy contains a complete list of risks, then the type of insurance will be called full CASCO. In the case where car theft is not insured, this type of CASCO is usually called partial.

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Where to buy

It is no secret that CASCO conditions and the size of the insurance tariff will differ significantly from different companies. Even under standard conditions, the choice of an insurer can be the subject of careful study of the supply market, and when purchasing at a car dealership, such a decision must be made under time pressure. Use the following recommendations to save money and purchase a policy on the most favorable terms:

1. even before concluding a contract for the purchase of a car, analyze offers from insurance companies - a policy for a new car can be purchased online without an inspection from an insurer, so you can get insurance without leaving the car dealership;
2. if a car dealership offers insurance services from its partners, do not rush to refuse this option - in a competitive market, many car dealerships offer CASCO insurance benefits through their official partners;
3. If there are no representatives of insurance companies at the car dealership, you can purchase a policy through an online service or, leaving the car at the dealer, enter into an insurance agreement with the nearest company.

When applying for a policy when purchasing a new car, immediately clarify the conditions for registering it with the traffic police. Most insurers give 5 days for this procedure, after which you must submit to the insurance company the original vehicle registration certificate with confirmation of the license plate number. Sanctions for violating this deadline can be different - a complete refusal to pay insurance compensation, the opportunity to receive only partial compensation for damage, etc.